Offers sent out within three hours, order confirmations within 24 hours
Deliveries straight from the stock
Flexibility in tight situations
A competent, committed and service-oriented staff
WE WANT TO OFFER A BETTER CUSTOMER EXPERIENCE >>
If there is an availability issue, we can offer the customer alternative solutions to ameliorate their situation
We keep customers updated of any changes that occur
Claims, delivery inquiries and other matters requiring examination are handled swiftly
Customers always find out quickly when their PCM contact person is next available
Customer-specific tailoring
Customized price list
Customers’ own codes
Regular delivery dates
Product data services
Electronic services
Web shop
EDI (Electronic Data Interchange) order system
Electronic invoicing and product certificates
WE OFFER THE MOST COMPETITIVE OVERALL SETUP >>
Customer loyalty is gained by keeping one’s promises – we see to it that you will be able to deliver the products in question to your own customers with 100% reliability
The products are ready in stock when customers place their orders
A systematic production control
Active anticipation of product demand
A trailblazer in technology
Our products are immaculate and of high quality
We comply with the requirements and standards
Our operations are flawless
WE ARE AN EXCELLENT EMPLOYER >>
We give our people freedom and responsibility
We talk with each other and care about one another
We are supportive
We have a stable operating culture
We pay the salaries and wages without fail
We comply with the collective bargaining agreement
We avoid recurrently hiring people for temporary employment
The same rules apply to everyone
We pay close attention to the well-being and occupational safety or our people
The employees’ observations and wishes in occupational safety matters are taken into account
The workstations are designed ergonomically sound
The employees are provided with appropriate protective equipment and workwear and instructed how to use them
General tidiness and order are maintained throughout the plant
WE UNDERTAKE BUSINESS RESPONSIBLY >>
By paying attention to environmental aspects
Recycling
100% of the leftover metals are recycled
Cardboard waste is reused as packing material
Wood waste is recycled for reutilisation
We have collection points for empty bottles and cans
Bio-waste is collected and sorted
Waste electrical equipment is recycled
Clear plastic is recycled for reuse
Consumption
We aim at increasing operational efficiency as part of minimising energy consumption
We strive to minimise the use of environmentally harmful substances
Hazardous waste and materials are stored and disposed of as appropriate
In view of corporate responsibility
We observe of and comply with laws through the use of the Lawly service
We use the Ecoline chemical system
We appreciate the domestic and regional aspects
We favour products and providers from Finland
We rely on local services as extensively as feasible